Yes, We offer paid support. We have the following support options available.
- Standard Support
includes all basic support options, with added benefits of service desk access, standard technical support with standard response times. - Premium Support
Provides 24/7 access to Support Officers, less than 1 business day response times, and guidance on architecture based on your use case.
- Professional Services
The complete support package with architecture and proactive guidance, launch support, and training. As well as quick response times, third-party software support, and 24/7 access to senior support officers via Slack support.
You can check our support plans in detail here
Contact our sales team via Live Chat or Email to know the pricing details.